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The year 2012 will be best remembered as 'The Year of Crisis' as well as maturity in the channel hierarchy when the Indian IT channels eco-system started reflecting the second phase of policy framework and development and the case of parallel imports gaining momentum which left all the segments in the channel tiers affected as well as confused.
As we set to brace 2013 with new vigor and temperament, The DQ Week brings to you the 12 most important reports and channel issues which shook the tiers in 2012.
1. Dell files injunction against Delhi importer
2. Free laptops schemes : Politics enters the channels
3. HP merges PSG and IPG divisions
4. The VAT question in the North
5. GDA : Parallel importers face the heat
6. The Scandal of Confed ITA
7. Formation of All Time IT Company
8. The Eastern Crisis : RP - SMA v/s CIITA
9. Parallel Imports II : Samsung loses against Champion Computers
10. Indian government issues notification of 'no tax deduction'
11. The DQ Week helps solve Asus row in Kerala
12. ASIRT : System integrators and retailers unite
The news items have selected on the basis of their importance for channel partners across tiers and explains how it has shaped or reshaped the channel hierarchy in 2012. Also, most of the cases have been developmental; some dragging on for over 2 years and some still left unresolved.
Please clink on the news items to view the complete articles in chronological order.
Dell's tryst with Parallel Imports and subsequent verdicts leading to clash with ADCTA
What just started as Dell banning three importers snowballed into a national issue with ADCTA taking up the cudgel on behalf of the importers. Different court rulings with both sides claiming victory, the country still awaits a policy on parallel imports. The DQ Week tracks the entire development of this situation right from its inception to the present scenario.
Dell India clears its stand on enforcement action
ADCTA alleges Dell misleading Indian consumersDell to respond to ADCTA in a week
ADCTA wins round 1; Dell in deep waters?
ADCTA sends mail to Dell USA seeking 'clarifications'
Dell appeals against Mumbai Customs Order
IT associations seek clarity on international warranty
Dell responds to Government circular
Dell files injunction against Delhi importer
Dell conducts nation-wide partner visits
Delhi IT associations to attend national conference on parallel import and export
ASSOCHAM meet on parallel import and export disappoints IT trade channel
Free Laptops in Tamil Nadu from January 2012
Well, it is not just Tamil Nadu which this issue is all about. Althoug it surfaced in India's southermost state, the ripples of "free laptops" were also felt in Uttar Pradesh as well with the effects on channel partners similar to that of Tamil Nadu. Politicians wantonly announce free laptop schemes during elections. Subsequent fulfillment is another ballgame with partners bearing the brunt. The DQ Week highlighted the problem in a few states.
Free laptops to be distributed in TN from Jan, 2012
Akhilesh's 'laptop' promise hits Kanpur
Jaya's 'free laptop scheme' hits TN partners
After a series of trials and errors HP merges it's PSG and IPG divisions
Quite a difficult merger, many analysts believed. It would be especially difficult to align the two sets of channels. Six months down the line, things seem to have settled down smoothly.
Partners welcome HP's move to merge its IPG & PSG divisions
VAT : The evil of northern channels ?
Boycotts, bans and what not it took Jammu partners to bring the issue in its favor; now Punjab partners are up in arms demanding the same benefits.
Jammu traders protest against VAT
Jammu asks for VAT clarification from govt
Jammu association holds general body meet
Delhi VAT department order disturbs Delhi traders
0% VAT in J&K creates unhealthy competition in Punjab
Formation of Genuine Dealer' Association
With the parallel import debate raging on, quite a large number of partners across geographies decided on forming own consortias against parallel importers. The issue of parallel imports not just broke the channel unity across India as Dell's distributors rallied in support of Dell, they went a step ahead to claim the very justification of imports.
GDA : Partners unite against parallel importers
Confed ITA to support genuine dealers?
Hyderabad to follow Tamil Nadu on parallel imports?
Kolkata stands against parallel imports
The MMS Scandal of Channels : Confed ITA
This was perhaps the most scandalous incident in the south leading to accusations and counter accusations of corruption. The DQ Week bravely reported the incident and subsequent follow-ups under severe fire from both the camps. The chronology is mentioned below.
K Babu resigns as secretary of Confed-ITA
A new Sun rises in Confed-ITA?
The 'All Time' company for SMBs
A host of system integrators came together with more than a little prodding from HP to form a new company with an integrated cloud offering. By year end ex-HP man Balu Doarisamy was guiding the venture.
The All Time IT Company for SMBs
The Eastern Crisis : Rashi-Savera v/s CIITA
Who is to be blamed? Rashi, Savera or the partners in Guwahati who sparked off this issue at the eastern level? No one is sure. In what became the single-most untoward incident in the channels in east rose to its height of tension after CIITA took up matters in its own hands but it looks nowhere close to any solution. Again, under heavy fire from channel tiers in the east, The DQ Week succesfuly reported the entire series of incidents and developments untill now.
Rashi-NECTA fracas still far from solution
CIITA finally adopts ND Policy
CIITA to host all association meet to discuss Rashi-NECTA fracas
CIITA interdicts Rashi across east India
Eastern Front : CIITA continues its war against RP-SMA
Is Compass on the verge of a split?
CIITA appeals for help from other associations to fight off Rashi
CIITA keeps RP-SMA fracas 'local'
CIITA appoints Garodia to moderate RP-SMA row
Samsung loses parallel import case
This was a long pending case in court with the verdict coming this year favoring Champion against Samsung. It was a sort of shot in the arm for the parallel importer brigade.
Champion Computers wins parallel import case against Samsung
Indian government issues notification of 'no tax deduction'
A successful example of associations lobbying to get solace in a critical problem issue.
GoI issues notification of 'no tax deduction'
Asus in ICU in Kerala?
Actions took place after a long series of Phoney War raged in Kerala. After The DQ Week highlighted the problem; Asus rectified it and both parties acknowledged how we helped in solving the issue and maintain the friendly eco-system.
Kerala: Row on Asus motherboard sorted out
Asus to beef up in South, responds for the issues in Kerala
Indian system integrators and retailers form ASIRT
System integrators and retailers come together to form an association. They do not stop there but are organizing important programs to benefit their members.
Indian system integrators and retailers form ASIRT
ASIRT launches its portal ASIRT-Connect
ASIRT to conduct its maiden Techday
ASIRT roars against 'unfair competition'
ASIRT techday focuses on cyber security
ASIRT conducts maiden TechEDGE program
ASIRT Techday- a quick learning session
(Articles contributed by - Sandhya Malhotra, Nivedan Prakash, Prasanth Menon, Swaminathan Balasubramanian, Avishek Rakshit and Poornima Bajwa)