vMoksha ties up with Talisma

Bangalore-based vMoksha Technologies, an e-business transformation company with CRM as its key offering, has entered into a strategic alliance with Talisma Corporation for e-business transformation using Talisma's eCRM product suite.

"Talisma introduces clients to newer and more efficient methods of managing customer relationships. Where once companies relied on the phone, mail and print to interact with customers, Talisma's eCRM suite of products helps them include new electronic forms of communication such as e-mail, Web form, self-help and chat," said Pawan Kumar, Chairman, vMoksha Technologies.

"The Banking and finance sector is one of the earliest and the biggest adopters of CRM and is a focus segment for Talisma. vMoksha's strength and expertise in this segment coupled with Talisma's customized solutions and CRM knowledge allows us to jointly provide end-to-end, "best of breed" customer management solutions to this segment," said Ravi Chakravarthy, Director, Sales, Asia Pacific Talisma Corporation Pvt Ltd.