Universal Computers diversifies offerings

In a bid to expand its reach in North Bengal and diversify its portfolio
across different market verticals, Siliguri-based Universal Computers is now
concentrating on building up its base strongly in the networking solutions
front, besides focusing on surveillance products.

Speaking about the diversification plans of the company, Debojyoti Gupta,
CEO, Universal Computers said, “Already, we are strong in the corporate billing
front. 60 percent of the total business is generated by corporate clients. In
Siliguri, the market is relatively small and saturated. Therefore, we are
diversifing into the surveillance and networking solutions front.”

In the last FY, the company bagged major deals in government projects in
Sikkim, in the surveillance solutions space, linking different departments with
IP cameras. In these projects, Universal is deploying Samsung and Axis products
primarily.

On the wireless networking front, Universal is mainly focussing on
deployments in hotels and government verticals using Cisco and Linksys products.
The company has also designed ERP solutions and LAN and domain set-up
configurations.

Since its inception, Universal has always been concentrating on the computer
training front. Recently, the company has renovated its computer education
institute, Ucoms Computer Academy, with specialized and structured laboratory
facilities meant for training students on hardware, assembling, chip and
peripheral repairing and animation.

Signalling plans for expansion beyond Siliguri, Gupta emphasized, “This year,
we will be opening three branch offices in Gangtok (Sikkim), Cooch Behar and
Malda Town. Operating the entire north Bengal chain has become cumbersome and
thus I am thinking of opening offices in these areas.”