Three Icon leading in call center training

Three Icon Tech Solutions Ltd (An IEC Group venture) lately disclosed that it has achieved a benchmark in training and placement of call center executives for various international and domestic call centers.

According to the company sources, Three Icon is in tie up with some of the leading international and domestic contact centers like Convergys, Paras Tec, Essar cell phone, pagelink, go to customer, Kall-Tech and Live Wire in meeting their requirements of trained professionals. The tie up arrangement of the company with leading call centers provides an excellent base for the trained manpower to secure rewarding opportunities in the sector, which upholds a high growth potential for the future and is expected to reach $ 17 billion mark for the IT enabled services.

Three Icon has placed major thrust on extensive and comprehensive training to groom up world class call center professionals to meet the growing demand of the industry. The state-of-the-art training program covers all the technical know how on call center services, personality development, communication skills development, salesmanship and customer relationship management, vide exposure to the actual work cultures with relevance to application software and IT enabled services.