Tata Consultancy Services (TCS), a software company, has announced the further strengthening of its relationship with Best Buy Co. Inc, the US-based retail major of consumer electronics, personal computers, entertainment software and appliances. TCS has been into providing services such as application development, maintenance and enhancements, performance engineering, process definition and deployment for Best Buy, for the last two years. It operated out in both onsite and offshore models for Best Buy and presently more than 140 consultants are engaged in the project.
"We are proud to be associated with Best Buy for over two years and TCS is the largest solution provider for Best Buy out of India earning $ 10 million this year," said S Mahalingam, Executive Vice President, Tata Consultancy Services. Recently, Best Buy has appointed Wipro as its strategic solution provider operating out of India through offshore model. "Over 80 professionals (from Wipro) are working with us presently," said Tim Bates, Director - Business Office, Best Buy Co., Inc.
Best Buy plans to focus on bringing digital and broadband services to its stores in business and increase its offshore spending significantly in the coming years. "Presently, TCS and Wipro are the only strategic partners for Best Buy operating out of India and there are no immediate plans of identifying few more new vendors from this region," said Bates. TCS is the exclusive Application System Maintenance partner for Best Buy in India.
0Best Buy may also consider outsourcing business process, transaction processing and back-end operation to Indian companies, in the coming years.