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Amritsar Partner Allege Warranty Dishonor against Simmtronics

Simmtronics Semiconductor that develops, manufactures sells and supports memory, motherboards and tablets PCs, have not honored the warranty and replacement of products in Amritsar from the last 10 months, according to some of the partners directly affected

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Abhishek
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Simmtronics Semiconductors that develops, manufactures sells and supports memory, motherboards and tablets PCs, have not honored the warranty and replacement of products in Amritsar from the last 10 months, according to some of the partners directly affected.

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According to Sanjay Gupta, president, Amritsar Computer Traders' Association, there is a very serious warranty issues with Simmtronics products. Gupta said, "Products have not been honored since last year August, i.e 10 months. I have discussed the issue with Simmtronics but in vain."

The association has urged the partners in different geographies to look into the matter as the vendor company is not paying heed to their pleas. Partners say that every time they call on the service centers' landline number for replacements, they are give an assurance with a time gap of three or fours days, and the cycle follows.

Below are the case of three different partners with the amount of money involved and the products not honored. In the case of NV Computers, the products are with the service center, dated as back as in August.

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Case 1

N V Computers, 78-79 Ground.Floor,Nehru Shopping Complex,Lawrence Road,Amritsar.M-9814350334.
Products with the service center, Ludhiana

1T.B hdd sata ...............dated 07/08/13.
500 G.B sata .........................26/08/13
M.B G41D3W ......................18/09/13
Ram 2gb Ddr2 ......................24/10/13
M.B G41D3V ....................09/11/13
Ram 4gb Ddr3 ......................29/11/13
M.B G41D3(V1).....................14/12/13
M.B G41D3(V1).....................14/12/13

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Case 2

Global Systems, 88-89 2nd floor, Nehru Shopping Complex, Lawerence Road Amritsar, M-9356004053
1 motherboard H61
1 simmtronics 2GB DDR-3 Ram pending from 19/9/2013

Case 3

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S.V.Computers
approx 6-7 Motherboards, DOA
returned without repair

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