Paytm Mall, owned by Paytm Ecommerce Pvt Ltd has announced that customers buying smartphones on its platform can now avail a ‘Mobile Protection Plan’ to safeguard their devices. This plan will offer year-long coverage against accidental damage including screen damage, liquid damage and theft; acting as a simple yet affordable method of protecting their new mobile purchases. Mobile Protection Plan is available at a nominal price of approximately 5% of the phone’s price.
This offering is currently available across all mobile phone brands including Apple, Xiaomi, Motorola, Vivo, Oppo and others. To avail the benefit, consumers will only be required to call up a dedicated toll-free number.
The device will be picked from their residence, or the consumer will be directed to the nearest repair store. In case the device is beyond repair; they’ll get reimbursed for what the device is currently worth. This will ensure the most convenient and well-rounded online shopping experience for smartphone customers across India.
Amit Sinha, COO – Paytm Mall said, “Mobiles are an important part of our lives. We spend a significant amount of money to buy our favourite smartphones and are disappointed when it gets damaged accidentally. Replacement cost is also typically quite high. With an aim to offering complete peace-of-mind to our customers, we have introduced our new Mobile Protection Plan. This will ensure that the smartphones are covered against theft and accidental damage, and the user does not need to worry about incurring any financial loss for such situations.