Ricoh India to expand its ‘One-Stop-Shop’ offering

Ricoh India has announced the expansion of its 360° experience in Pune. The move is aimed at helping organizations enhance their office productivity and meet customers` end-to-end business needs.

In a key market like Pune which is a hub of manufacturing and education, Ricoh brings in an in-depth knowledge and experience in the domain of printing and imaging, document management, IT Services and communication systems across all industry verticals.

Last year, Ricoh introduced a unique "One-Stop Shop" offering called "Ricoh 360°". This initiative is aimed to meet every need of its customers seamlessly integrating office efficiencies and employee productivity. Ricoh has emerged as a one-stop solution provider and helps customers transform their business processes.

Manoj Kumar, executive vice president and CEO, Ricoh India, said, "Last three years have been a dream run for Ricoh in India where we saw a growth of 50-per cent CAGR and last year alone we have grown by 65 per cent. Today, customers are looking at partners that can develop and provide customized solutions. 360-degree framework has enabled Ricoh to emerge as one-stop business solutions provider for increasing the workplace efficiency of enterprises through IT automation and process integration. This is, indeed, Ricoh's USP which not only differentiates Ricoh from its competitors, but is also helping Ricoh India achieve its vision to be the most trusted brand with irresistible appeal in the Indian market."

With the changing dynamics in the information technology and office automation markets, Ricoh has transformed itself in being a leader in the OA industry through its unique service and solutions in managed document services and cloud solutions.