Poor arrangements at local IT Expo irk participants

DQW Bureau
New Update


Both vendors and partners, who chose to participate at

the Infotech International Expo 2003 in Mumbai, were met with a rude shock. Poor

arrangements by the event organizers, Trinity Group, left them utterly

disappointed. According to Mehul Gandhi of A-Plus Computers, a participating

reseller, even basic arrangements, like fans and water, were not made available.

Partners also complained that the organizers did not

give adequate publicity required for such an event, which was why it received a

poor response from visitors. "No banners or advertisement indicated of any

such event happening in Mumbai," claimed one participant.

The only publicity some recall was a small advertisement

placed in an eveninger.


As a protest, some of the big participating companies

like Lexmark, HP, WeP Peripherals, Chie Mei Corporation, wound up their stalls.

"There is no point in wasting time at such event," grudged a

participant. But for many others, simply closing down their stalls was no

solution. "The big companies can always afford to close their counters, but

what will we do? Our money has gone down the drains," lamented Vishwas

Tendulkar of Rhombus.

According to Venkat K Mani of Rent-A-Computer, Trinity

Group had promised many things when it was initially selling stall space. It had

promised a presence of over 30,000 visitors on all the three days. But, in

reality, the flow of visitors was miniscule, with a couple of them actually

entering the premises, unaware of such an exhibition. "This shows

organizer's lackadaisical attitude towards their customers," said PK Kurian,

National Sales Manager, MicroWorld Software Services, who had taken four stalls

at the event.

The anger of participating companies was visible, when

they went around visiting all the stalls and taking signatures of everyone to

file a police complaint against the organizers. They are contemplating a joint

effort to get a refund or file a case for defrauding public. Late in the evening

of the event's first day, when the organizers arrived at the premises,

participants grilled them seeking an explanation.

After hours of prodding and threats, the next two days

of the event was cancelled and a written apology along with a full refund of

money was sought from the organizers. According to participants, Trinity Group

promised to refund 50 percent of the money, through post-dated cheques and the

remaining amount in two equal slabs before the next event. The organizers issued

cheques, the very next day under due pressure, from participants, but requested

not to deposit the cheques, as they would bounce due to insufficient funds. Till

the time of this magazine going to press, most participants were yet to recover

their money back.

Nelson Johny