Nortel opens GNOC in India

Nortel announced that it has opened a Global Network Operations Center (GNOC)
to help remotely manage and support communications networks.

Located in Bengaluru, this is the second network operations center (NOC)
center in India after Gurgaon and the fifth center, globally.

This center would provide round-the-clock network surveillance and
performance monitoring for voice and data networks. This enables Nortel
enterprise and carrier customers across Asia, Europe and America, continue with
their operation, while the Center maintains and manages their communications
networks. According to Nortel, this would help companies lower operational
costs, maximize network efficiency and performance.

"We ensure that they have the right hardware, software and configurations for
maximizing interaction of networks and components from multiple vendors,
integrators and services. By managing this we make it possible for them to focus
valuable resources on driving business growth," said Suresh Kumar, VP-Managed
Service Delivery, Nortel Asia Pacific.

The GNOC monitors customer networks, it identifies network problems and
resolves issues either remotely from the GNOC or by dispatching technicians to
the customer's site.

Nortel's other NOCs are located in North America, Europe, China and India in
the city of Gurgaon. The latter supports the managed services requirements of
Bharti Airtel Limited and other local customers. The Gurgaon NOC and the Global
NOC in Bengaluru are fully integrated with each other and act as a back-up to
each other. The GNOC in Bengaluru is already servicing more than 50 customers
across the world including numerous Fortune 500 companies, added the release.