Nokia has
reached a five-year managed services agreement to run Hutchison Essar's
network operations in nine circles in India. Nokia will assume the operation of
Hutchison Essar's networks in Gujarat, Karnataka, Andhra Pradesh, Chennai,
Uttar Pradesh (East and West), Rajasthan, Haryana and West Bengal, thus allowing
the operator to better focus on its customers and core activities.
The agreement, for which
documentation is being finalized, calls for Nokia to provide an array of
solutions from its extensive services portfolio, including network planning,
project manageÂment, configuration and optiÂmization, network operaÂÂtions
and maintenance and the administration of third party venÂdor contract manageÂÂÂment.
Nokia will also welcome over 600 Hutchison Essar staff into its services
business unit.
The
contract deepens already strong ties betÂween the two companies - Nokia is
the supÂplier of GSM network equipÂment to nine of Hutchison Essar's 13
circles, making it the largest network vendor for the operator.
Nokia's managed services
business is a key part of its services business unit, and a core part of the
company's drive to help operators enhance their service offeÂrings and reduce
costs. To date Nokia has 36 managed services contracts in 28 countries, and it
expects this figure to grow in the coming years.
Nokia's operaÂtions in
India include networks and terÂminals sales divisions, three research and
development facilities and an upcoming manuÂfacturing facility in Chennai that
will produce both terminals and GSM infrasÂtructure equipment.