New HP announces four pronged strategies for services

DQW Bureau
New Update


New HP has announced its four-point business strategy, vis-a-vis the Services

division for India. “The HP Services’ 1-2-3-4 strategy for India will

entrench our number one rating for customer satisfaction, double the revenue,

treble the operating profits, within the next four years,” elaborated Chon

Pung Lim, VP (Sales), HP services, APAC, in a media briefing. HP Services also

announced the signing of two contracts worth $ 2 million and $ 5 million with

Ashok Leyland and Tata Steel respectively.

The 1-2-3-4 strategy involves four things--aggressively capturing market

synergies, winning big in the core, building leadership positions in target

segments and transforming for the future.

Chean Kuan Huat, VP (Strategy, Marketing and Alliances), HP Services, APAC,

informed that HP has not been majorly affected by IBM’s taking over PwC,

though the deal has given IBM an immediate edge. “We were approached by PwC,

but after the merger with Compaq, we were going through a major restructuring

and did not want a further takeover at that stage,” he informed.


No immediate appetite for M&As? “Yes, but we have our eyes open,”

clarified Huat. “We are definitely looking for more reach, and trying to

figure out whether to grow organically or enter into alliances. India, China and

Australia are the places we are looking for partnerships. But as of now, we do

not have a prospective list of companies to acquire,” he added.

Answering a question, Kapil Jain, VP (HP Services), HP India, informed that

there were no immediate plans of a hiring spree or entering the BPO space with a


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