href="https://www.dqweek.com/dqw-exclusive-netgenie-goes-aggressive-with-awareness-programs">NetGenie
is
all set to go ahead with its B2C approach, with the opening of
experience or demo zones in top-A class cities. The company recently
opened its 81st experience zone in Gurgaon in association with Priya
Communication, a Gurgaon based IT retailer. Moreover, it will
complete the set target of 100 such demo zones by March 15, 2012.
Presently, NetGenie has 17 such stores across Haryana followed by
other cities like Mumbai, Ahmedabad, Kolkata, Pune and Bengaluru.
Speaking on
the opening of demo zone, Bishwajit Sutradhar, national sales
manager, Cyberoam NetGenie said, “Setting up of demo zones is a
part of our marketing investment to promote our products across all
IT retail stores, so that we can attract walk-ins for NetGenie home
routers. With this demo zone, we have now added 81 new retailers,
which will act as a separate entity for our revenue in addition to
our existing 700 master resellers.”
Without
revealing the numbers of NetGenie boxes being sold since its
September, 2011 launch, he said, “By March end, we will disclose
the sold units, as we are tapping the registered and unregistered
device customers count. Having said that, we are catching up with our
targets through our SIs and resellers. Hence, the thrust is to
redefine the experience of demo zones for our partners and customers
with education awareness campaign-'How internet is safe' in the
second phase. For that we are hiring external manpower, who will run
and manage these campaigns.”
According to
Rajan Saini, director, Priya Communication, "We are excited to
add NetGenie into our portfolio. We have been using this device
internally, and are getting benefited. Hence with this partnership,
our customers can buy a one stop internet solutions with features
like for 3G, anti-virus and content filtering, etc."
Although, on
one side the company is quite bullish on the uptake of NetGenie
device, on the other side, its master reseller wants that company
should look at its pricing. Rohit Gupta, a Harayna based master
reseller for NetGenie and Cyberoam, who deals in all brands of
routers commented, “NetGenie is a push device due to its pricing.
Today, a normal router is available at a price point of Rs
1,500-1,800. In contrast, NetGenie's SOHO version comes at Rs 10,000
and home version is available at Rs 8,000. Therefore, end customers
hesitate to buy an expensive router. We want vendor should correct
the pricing by decreasing it 5-10%.”
He also
added, “There is a misconception between normal router and a
NetGenie router amidst the customers. Hence as a partner, we have to
educate customers on its features, which are not available with the
competitors. Even the numbers are slowly picking up, we sell 30-50
units per month. But, the company is aggressively pushing this
product and we will see the numbers will grow in next 2 months.”