NETGEAR fortifies its service capability

DQW Bureau
New Update



kick-started its

second service center at Lamington Road, Mumbai. As there has been a

tremendous growth in the sales for NETGEAR products in Mumbai and

west region, it was natural for the company to have one more service

center. The objective of NETGEAR is to stay close to the customers so

that they get hassle-free service and do not add pressure to the

sales points. Of course this initiative is an ongoing process and as

the days passes the company will more and more fortify its service


On this occasion, Atul

Jain, country manager, NETGEAR Technologies, said, “NETGEAR has

always believed in customers' satisfaction. We already have a

service center in Mumbai. And further to make customers'

satisfaction paramount, we are introducing second service center at

Lamington Road, which is the IT hub of Mumbai. An additional service

center would certainly enhance the confidence of customers on NETGEAR

products though we have emerged as a strong brand among the SME

networking market space.”

The commencement of the

second service center at the Lamington Road will enable NETGEAR

distributors and channel partners to have an additional advantage and

to focus more on the business.

The new service center

will support the entire range of NETGEAR products sold in India, in

terms of addressing replacement and warranty issues. Besides, the

center will enable NETGEAR to limit the TAT to 24—48 hours.

However, the time span could vary depending upon the product

availability and geographies. Further, the service center is

operational from June 1, 2011.