National Association of Software and Services Companies(Nasscom) has proposed an innovative concept, which if accepted by the government will ensure 1 mn jobs in the country.
Nasscom in its policy recommendation paper wants the government to expand the BPO industry to non metro cities of India. Nasscom said expansion into non-metro locations has the potential to generate over one mn skilled jobs, enumerating five points focused on employment generation as the central pillar of the BPO industry that employs over 10 lakh people.
The BPO industry has evolved in full pace since early 90s, just because of low end technology services in the country. However, over the years, Philippines and Vietnam being more cost effective given the government aid they receive, have ensured many international BPOs to shift their base.
“We have identified 18-20 more locations in the country where we have created the infrastructure for employment. It is not only competitiveness but also the development of emerging cities, harmonising and galvanising the talent pool that is available… and creating digitisation capabilities,” KS Viswanathan, vice-president at Nasscom said in a statement. These locations include Agartala, Belagavi, Chhindwara, Hazira, Karnal, Shivamogga, Srinagar and Vellore.