Molex launches new live chat feature on CSP

Molex Premise Networks (MPN) has come up with a new Live Chat feature in the Customer Support Portal (CSP), its web platform for self-service and remote support, providing anytime, anywhere access to expertise and self-help.

The new feature provides you with the ability to contact a member of the Global Customer Support Team immediately, to help with your queries and offer assistance as and when you need it.

Throughout your registration onthe CSP, you gain the ability to obtain your Business Partner (BP) certificates, submit and track warranty, training, and support tickets; get fast access to frequently asked questions, installation practices, and troubleshooting guides; download software updates, documents and user guides; and receive notifications about upcoming releases.

* Access free training
* Ask warranty, training or technical questions - now receive immediate responses with our new Live chat feature
* Access a wealth of guides and best practices
* Join our Global brand