Cadence is the twentieth product from Matrix Telecom Pvt Ltd, a Vadodara based company (growing at CAGR of 55 percent) focused on providing complete communication solution and a leading manufacturer of EPABX. Cadence is an auto attendant cum voice mailing system priced at Rs 50,000 plus local tax. The universal tone sensing within Cadence makes it compatible with any EPABX. It has 4-ports with a capacity of 128 mailboxes and four and half-hour message storing capacity.
A survey published on business call patterns reported that 75 percent of the calls does not reach the caller the first time. Fifty percent of the calls require one way delivery of information. That is to say, certain information that has to be repeated can be automated. The survey further says that 50 percent of the calls to any organization takes more than the required time. And there are 67 percent of people who do not want to be disturbed with calls while they are working. These four factors, according to Sagar C Gosalia, Head Marketing, Matrix Telecom Pvt Ltd, question the productivity aspect of any organization. Cadence, the new product, not only addresses these factors but also ensures increased productivity, operational flexibility and enhances the image of an organization.
Cadence is a standalone voice mail system, which is not computer based. "If it is computer based there are chances of virus attack or delay in booting which in turn will affect the voice mail. Cadence does not have any moving parts also. Usually voice in a voice mail is recorded on a hard disk, here it is stored in a semi conductor chip," said Sagar. In order to offer flexibility, the menu nodes in Cadence are programmable unlike other voice mail systems. Thereby the instrument can be customized according to the requirement of any organization/industry.
Matrix is launching an EPABX for the electricity board to connect the substation through the existing PLCC (Power Line Carrier Communication). The product is currently under testing with Tamil Nadu Electricity Board. Whereas Rajasthan Vidyuth Parishad Nigam (RVPN) and Gujarat Electricity Board has picked orders for this product.
This year, the company invested Rs 1.5 crore to make double their production.
Nisha Kurian