Kanyakumari District Computer Dealers'
Association (KDCDA) is putting efforts to educate its members on
developing business knowledge. The newly-elected team under the
leadership of R Subramanaiyam has set an objective to understand and
resolve members' issues.
According to R Subramanaiyam,
president, KDCDA, “Presently, our members are lacking the skills of
driving their business aptly and they also don't have a clear vision
of conducting business. Hence, the core priority of our association
is to educate them for doing good and healthy business. Despite our
efforts, they are not able to leverage the benefits commercially. We
are planning to conduct various seminars, meetings and presentations
for enhancing their business confidence.”
The association is
also planning to launch a dealers' directory for the benefit of
customers, dealers and its members. Besides this, the association
will conduct social activities like eye-donation camp, which is
supposed to be its next event, wherein people will voluntarily sign a
declaration to donate their eyes after death.
Another issue which the association is
crippled with is the post-sales service support of the principal
companies. TK Manikandan, former president of the association said,
“During my tenure, we faced the absence of local service providers'
support in Nagercoil. For any repair or replacement related issues,
we used to send products to Tirunelveli, which is 100 kms away from
Echoing the same sentiments, Selvan
Justus, secretary, KDCDA said, “Our city does not have adequate
service centers. It takes a month to get the replacement, and due to
this, we face customers' ire.”