Kaizen signs service partners

Kaizen Infoserve has tied-up with Mercury, Corsair, Wipro and AOC as their
service partner in India and countries outside India. The company tied up with
Corsair in January 2007. Wipro began its partnership with Kaizen in January
2009, and they have already started providing support in West Bengal and Madhya
Pradesh. Operations will begin in Guwahati from April 1. AOC, which has also
tied-up with Kaizen from January, has witnessed an increase in call volumes from
March.

“Kaizen's outstanding nationwide service infra­structure has enabled Corsair
to establish itself as the premier DRAM/USB/PSU brand in India,” commented Shane
Dennison, Sales Manager Asia, Corsair.

“Corsair RMA replace­ment turn-around times nationwide are now averaging
under five days” Consumers can dial the toll-free BSNL number-1800-425-54-64.

“The establishment of the nationwide service network sends a clear message to
our sales channel partners and consumers that Kaizen is taking a very strategic
and long term positioning in

the India market for a sustainable business development. Kaizen is an
independent SBU and a profit making organisation and third party contracts
ensure that other than Mercury there are other major brands who are relying on
Kaizen for efficient and cost effective service” said Sushmita Das, Country
Manager, Kobian.