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India's mobile workforce numbers set to explode

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DQW Bureau
27 Jun 2011





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face="Times New Roman, serif">A

new report released by Springboard Research predicts that India's

mobile workforce will grow 53% over the next 4 years to reach 205 mn

by 2015, out of which as many as 65% will be equipped with smart

mobile devices. Although India has one of the world's largest and

fastest growing mobile subscriber bases, enterprise adoption of

mobile strategies is still at a nascent stage.

face="Times New Roman, serif">Sponsored

by salesforce.com, the report states that improving productivity is

the single most important factor for enterprises to adopt mobility in

India, while employee accessibility follows next. And as awareness of

the tangible benefits gained from mobility grows, enterprises are

actively pursuing the technology. Besides, the sheer size of India's

mobile subscriber base, coupled with the country's economic growth

will increase smart mobile device penetration among enterprise mobile

workers by more than four-fold between 2010 and 2015.

face="Times New Roman, serif">Highlighting

a few details of the report, Sanchit Vir Gogia, associate research

manager, Springboard Research said, “In India, CXOs are gaining

more awareness about enterprise mobility. These CXOs are realizing

that mobility is not just about providing portable communication

devices to employees but also represents a cultural shift with a

360-degree impact on the enterprise.”

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face="Times New Roman, serif">Gogia

further added, “The true power of enterprise mobility is realized

only when enterprise devices are coupled with the most relevant

business applications. These software solutions enable enterprises to

achieve tangible benefits in terms of cost, employee productivity,

and enterprise efficiency. However, costs and decision on which

applications to mobilize, hinders implementation of the enterprise

mobile strategy.”

face="Times New Roman, serif">The

new report titled, 'Moving Towards a Mobile Enterprise-Journey of

India Inc' suggests a four-phased roadmap for companies embarking

on a mobile enterprise strategy:

  • face="Times New Roman, serif">Conventional Mobility:

    basic applications such as email, messaging, contacts, and calendar

  • face="Times New Roman, serif">Automated Workforce:

    critical applications like ERP, CRM and salesforce automation. This

    allows mobile workers to minimize paperwork, reduce back-to-office

    visits, improve productivity, and achieve higher sales closing ratio

  • face="Times New Roman, serif">Always Connected:

    applications that extend real time communication and collaboration

    capabilities to employees anytime, anywhere, and on any device

  • face="Times New Roman, serif">Pervasive Mobility:

    applications that integrate function-specific applications to enhance

    brand image and bring efficiencies in internal operations such as

    finance and human resources.

face="Times New Roman, serif">We

are in the post-PC era where the most important applications are

being developed on mobile platforms first. Sales, customer service,

marketing, finance, HR teams need access to real time information to

meet the demands of today's business environment. Salesforce Mobile

and Chatter Mobile keep customers connected to people, data, records,

and dashboards straight from today's most popular mobile devices

including the iPad, iPhone, BlackBerry, and Android,” said Steve

McWhirter, SVP, enterprise sales, salesforce.com, Asia Pacific.

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