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announced the seizure of more than 12,000
products that
includes various ink packages, toner packages, ink security labels,
toner security labels, finished inks, finished toners, ink
cartridges, toner cartridges, toner bubble bags, barcode stickers and
user manuals. They also included clamshell packing machine, ink
filling machine, laminating machines and more than 5,000 additional
production items and around 79,900 toner security labels. These
seizures were conducted by SAACF team in coordination with the local
police in Bengaluru, Delhi and Gandhidham. They executed an
enforcement action on assembly operations in the Ashok Nagar
area of Bengaluru, Daryaganj and Sitaram Bazar suburbs of Delhi. In
Gandhidham, the SAACF team in coordination with the local police
executed an enforcement action on two printing operations for
counterfeit toner security labels. In addition to the seizure of
these counterfeit goods, six individuals were detained in Bengaluru,
four in Gandhidham while a criminal investigation is being conducted.
appointed
contractors who assisted in this successful enforcement action by
providing law enforcement officials with intelligence regarding the
existence and location of these counterfeit goods. HP's global
anti-counterfeit program incorporates industry-leading
anti-counterfeiting practices and partners with law enforcement
agencies to combat the manufacture, distribution, and sale of
counterfeit HP printer cartridges. “Our commitment to our customers
is the driving force behind the vigilance of our anti-counterfeit
team, as we understand how the sale of counterfeit HP products
negatively impacts our customer and the HP brand. With counterfeit HP
print cartridges, customers purchase what they often assume to be a
genuine HP product but they instead receive a cartridge that provides
them with inferior print quality and often a cartridge that fails to
perform at all. Through our anti-counterfeiting efforts, HP is
determined to protect our customers and our brand,” said Jeff
Kwasny,
HP- Brand
Protection, HP.
A counterfeit product is a product
which has been made to look identical to or substantially
indistinguishable from the genuine or original product, usually for
the purpose of deceiving consumers. Counterfeiting of printing
supplies usually involves the illegal printing of HP-branded boxes,
labels and security seals. Refilled cartridges containing inferior
inks and toners are then inserted into this packaging that closely
resembles genuine HP packaging. The counterfeit cartridges are
ultimately purchased by consumers that believe them to be genuine.
On a global level, HP maintains an
aggressive approach to anti-counterfeiting and has conducted more
than 4,723 investigations in 88 countries over the last four years.
This activity has resulted in the seizure of more than 47.23 million
units worth of counterfeit products and components (investigations
and actions have occurred in every continent except Antarctica. In
APJ, over the last four years, HP conducted 2,641 investigations in
multiple countries resulting in 2,111 enforcement actions raids and
seizures by authorities) seizing over 15 million units of counterfeit
products and components.
Helping consumers identify
counterfeit printing supplies
As part of its global
anti-counterfeiting program, HP takes a proactive global approach to
alert and educate consumers on how to identify counterfeit printing
supplies. HP also incorporates state-of-the-art technology in their
products and cartridge packaging to help consumers identify
fraudulent supplies.
HP
cartridge packaging in the Asia-Pacific region display a security
seal with color shifting technology that helps consumers easily
identify original HP supplies.