Free service camps to show that Canon cares

Canon India announced the launch of their 11-city free customer service camps
for printers. The camps started on September 18, 2008 and would travel through
the cities of Jaipur and New Delhi in the North; Kolkata and Guwahati in the
East; Mumbai, Pune and Goa in the West; and Bengaluru, Chennai, Hyderabad and
Kochi in the South. The program finishes on December 21, 2008.

Commenting on such a widespread customer service initiative by Canon, Alok
Bharadwaj, Senior VP, Canon India said, "Apart from free service these camps
also intend to educate customers to maintain healthier printers and run them
cost effectively."

A customer with his query at Canon free service camp

Customers can walk into any service camp with their product to avail the free
service camp.

VP Sajeevan, Assistant Director-Consumer System Products Division, Canon
India added, "We have planned this activity around the time of regional
festivals in most of these cities as it is the opportune time to grab customers'
attention to issues of ill effects of refilled cartridges and the eventual cost
increases on using the same. This will also be an ideal ground for channel
partners to reconnect with the existing customers, yet another unique way by
Canon to help channel partners."

Shamim Qadri, Assistant Director-Market Engineering, Canon added, "At Canon,
it is always our effort to educate customers on better maintenance of their
printers. This camp is one more step towards this effort. We see this as another
initiative towards our motto of 'Delighting you Always'."