Reaffirming India's strategic role to his company, Kevin Rol-lins, CEO,
Dell announced that the company's team in India would grow from the present
7,000 to 10,000 by end of 2005. Apart from the R&D center in Bangalore, the
com-pany has three contact centers in Bangalore, Hyderabad and Mohali.
"We are dedicated to India and we want to invest in grow-ing the team in
Bangalore and we are also expanding and building our facility in Hydera-bad,"
said Rollins.
Rollins also said that Dell was moving from being a PC company to encompass
over-all IT. "We have reset our revenue target for $60 billion in five
years' time to $80 billion in the next three-four years," he added.
According to Rollins, this change in guidance was spurred by the fast growth
that Dell was witnessing in areas like enterprise servers, blade servers,
services and software and printing and imaging. The company debuted its printing
and imaging products like flat panel screens, printers last year. Further he
added that more than 55 percent of growth would come from non-US locations like
India and China.
Responding to a query on Dell's decision to shift call center operations
from Bangalore to the US two years ago, Rollins clarified that the decision was
based on the company's failure to manage the rapidly growing capabili-ties in
India.
CyberMedia News
Bangalore