D-Link is expanding the reach of its service centers and therefore has
appointed service partners in Surat, Baroda, Nagpur, Raipur and Jammu to provide
service and support for D-Link and Digi-Link range of products.
Digi-Care, the service division of D-Link consists of RMA centers/service
centers, technical assistance center, ie customer support center and a direct
service department. The role of an RMA center or a service center is to fulfill
warranty, collect and replace products and provide repair and refurbishment
services.
Balgond Chougula, AVP-Service and Support, D-Link India said, “In our
constant endeavor to be reachable by our customers, we have already established
25 service centers pan India by now and aim to have 20 more through our Digi-Care
service partner model in this financial year. We will extend all our support to
Digi-Care service partners to enable them to provide high level of service for
their customers.”