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Corsair closes 90% RMA cases in 5 days

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DQW Bureau
New Update



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Corsair announced audited customer warranty service results for Q2'09.
Corsair closed 90 percent of RMA cases nationwide in under five days in Q2.
Corsair's Express Warranty Service available in Bengaluru, Cochin and Delhi
closed 80 percent of warranty cases in sub-24 hours.

“With our service infrastructure network now firmly in place, we are
confident of improving on the 90 percent five-day TAT success rate achieved in
Q2. Our next goal is to boost the success rate to over 95 percent and increase
the number of sub-24 hour Express Warranty Service centers in 2010,” said MA
Mannan, Country Manager-India, Corsair Memory.

Corsair in conjunction with Kaizen operates 23 centers across India and is in
the process of adding more branches in East, West and North India bringing the
branch total to 30.

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Corsair Express Warranty Service offers immediate over-the-counter product
replacement for Corsair's most popular DRAM, PSU and USB products.

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