In its bid to provide efficient services to its customers, the Hyderabad telecom circle has signed an agreement with Mumbai based billjunction.com to facilitate the online payment of telephone bills by its customers. "We have taken this step in order to provide a convenience to our customers when it comes to the payment of bills, moreover this move is going to empower people to cross the digital divide," said, V Surya Sriramulu, Chief General Manager of BSNL, AP Circle.
The new facility could prove to be of immense help to those having an Internet connection either at their work place or at their homes. To avail this facility a customer will have to enroll with www.billjunction.com. Then it will be given an account number.
Billjunction will directly receive the customer's telephone bill from the telecom department and will send an e-mail to the customer informing about the bill. After receiving the customer will have to log onto the billing portal and will just have to click on the 'pay' icon. The amount mentioned in the bill will be debited from the respective bank account of the customer.
"Billjunction is going to use the RBI electronic clearance service for debiting the amount from the customer's bank account. The method is purely secure and foolproof so we don't have to worry about the security, in addition to that the portal is also going to maintain a file with particulars of the bills and the payment and that would be available online," he explained.
In Hyderabad, Billjunction is already offering services such as payment of property tax, water tax, Insurance for LIC and New York Life and payment for satyam Infoway ISP.
With more than 31 lakh phones, as of now BSNL has its presence in more than 1100 mandals within the state and it is planing to increase it to the maximum within a couple of months. "We are going to increase our penetration into all the mandals within the state and that will increase the overall tele-density of the state," he added.
Zia Askari
(CNS)