DQW News Bureau New Delhi, Nov 22
BenQ recently asked channel partners to be cautious of dealers
who trade in parallel import products, avoiding custom duties and other import
levies. Also since these products are not registered with BenQ India the company
cannot extend the regular service and warranty policies to its customers.
The
company urged the channel community to purchase through their certified
authorized dealers so that the channel could get full mileage of various schemes
and benefit programs that the company extends. This would be beneficial to even
the end customer who would receive prompt service.
BenQ has a network of dealers across India (BenQ's Authorized
Premium Partners), certified by the brand to market and sell BenQ products.
Jimmy Ju, IT Head, BenQ, said, "We have been growing very fast particularly
in LCD monitor business which could lead to import of our monitors through
parallel importers. Hence, we believe there is a need to caution our channel
friends so that we can continue to deliver our regular services and support to
our loyal partners."