Belkin upgrades services

DQW Bureau
30 Jun 2009



Belkin announced an upgrade of its post-sales service infrastructure in
India, with immediate effect. Their post-sales servicing segment will be managed
by Chennai-based Accel Frontline Services. The Belkin service infra-structure is
designed to offer prompt and simple redressal to both end customers and channel
support needs.

NR Panicker, Chairman, Accel Frontline Services said, “Belkin is well
regarded globally for its excellent customer service initiatives. We are proud
to partner with them in their effort to bring world class customer service
practices to Indian consumers.”

“Service excellence has always been a key component of our business
philosophy,” affirmed Mohit Anand, Country Manager-India, Belkin. “The Accel
Frontline Services managed service infrastructure in India is expected to extend
our service philosophy to even the smallest Belkin customer across the Indian
sub-continent,” he added.

The Belkin post-sale service program offers a toll-free number 1800 419 5546,
that customers can dial into from any MTNL/BSNL line. The support is available
seven days a week, round the clock. The Belkin service lines offer information
regarding nearest sales outlets, authorized service centers, warranty service,
RMA support and other related queries.

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