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3Com launches new managed service strategy

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DQW Bureau
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3Com Corporation has announced a strategic initiative to provide automated
managed service solutions for providers and enterprises of all sizes. According
to the company, the new managed voice over IP (VoIP), security and network
infrastructure solutions enable managed service providers, including carriers
and systems integrators, to automate key elements of implementation, service
configuration and support to reduce costs and improve service levels for
customers.

The managed services will be based on 3Com's products: NBX solutions for
voice, Tipp-ingPoint Intrusion Prevention Systems for security and 3Com switches
and routers for infrastructure.

According to the press release, through a combina-tion of 3Com's in-house
managed service technology and management automation technology from Motive Inc,
this initiative will enable service providers to more efficiently and
effectively deploy 3Com managed secu-rity, voice and data services for their
enterprise customers.

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Managed service solutions from 3Com will enable carriers to integrate
technology with key business processes and link to the latest network trends to
achieve visibility across the carrier's infrastru-cture. This visibility is
used to automate key management tasks for business customers through faster root
cause analysis and self-service support capabilities to reduce support costs.

To decrease deployment costs, 3Com's managed ser-vice solution will
automate set-up and configuration fun-ctions for faster installation, which also
significantly incre-ases the speed of service adop-tion. In the event of changes
or upgrades in the service, the automated configuration technology ensures a
smooth transition for the end user.

CyberMedia News

New Delhi

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