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“Our users can get rid of spam mails without accidentally deleting the important messages”

Post its collaboration with Cisco, IronPort took the initiative to jointly address the channel community and increase awareness about e-mail and web security threats:

Author: Amrita Tejasvi
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“Our users can get rid of spam mails without accidentally deleting the important messages”
Friday, November 28, 2008

Throw some light on the roadshows that you organized in India.
This is the first time that IronPort and Cisco jointly went ahead to address the channel community. Its main purpose was to showcase our S-series web security appliance on the technological front. Our roadshows were held in New Delhi and Bengaluru.

The roadshow focused on the e-mail and web series technology, feature components of the products, and functionalities of the recently released softer version of S-series web appliances. We made announcements of hardware upgradation across web series as well. In addition, we shared our strategies to supply lower end models to address the SMB and middle-level market in India, as presently we are aiming to address the middle and lower level enterprises.

Are there any differences in functionalities of products for enterprise and SMB segment?
Functionality wise, all the boxes are identical, whether they are designed for enterprise or normal customers. Products targeted for SMB market does not mean that they are less competent to protect against malware. All the devices offer same protection. Our approach towards SMB segment has increased and starting from enterprise section, we are now funneling to middle-level enterprises, as the products are getting matured.

steve ledzian Sr Corporate System Engineer, IronPort Systems

What is your strategy to reach the SMB segment?
We are informing our customers that with our newly upgraded hardware and web series, we are aiming at the lower end customers, because it is not only enterprises that needs to be protected, but the SMB segment also face the web security threats of similar intensity.

Do you find any difference in the level of security threats in the Indian and global markets?
Security is a global concern, without any boundaries. Malware is present irrespective of geographical locations. Though, there is some behavior in business place that vary from country to country, but more or less, the main concern is threat against spam.

We have products for e-mail with respect to spam that can be implemented across the globe. In few cases, there is some customization in function and technology for different localities.

What is the concern of IronPort while providing web security appliances?
Today spam is about 90 percent of all the e-mails, so only one out of 10 messages are authentic. Therefore, our main concern is how to get rid of spam mails without accidentally removing the messages that are important; this is called false positive. We aim at reducing false positive incidents so that the authentic messages and mails reach their destination. The C-series of IronPort products are very competent for e-mail security. Moreover, many times people do not take it seriously, considering that the problem will automatically go away, which is unlikely. The fact is that the situation will worsen. Hence a device has to be in place that can control such a situation.

IronPort S-series is designed to minimize web security threats and protect websites. It provides security in a very convenient manner to the end users. If malware rectification slows down the web browsing experience, it will affect the Internet activities of users and they will not accept such a product. IronPort S-series assures that malware detection does not degrade end-user experience.

AMRITA TEJASVI
(amritat@cybermedia.co.in)


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